Return Policy

I want to return or exchange products

We have a 7 days return policy. Within this period you can return or exchange products without reason. In case you want return or exchange products please contact customer service by email (europe@tsklab.com) or by phone (+31 85 760 7630) within 7 days.

Please leave the wrongfully received products packaging unopened if possible and do not use the products. Please provide us with your order or invoice number, and with the product codes (or description) and number of products that you want return. We will take the products back and reimburse you within 30 days.

Costs for collecting the products or sending the products back are for your own account.

Return Address:

TSK Laboratory Europe B.V.
Attn. Return of Goods
Gemullehoekenweg 42
5062 CD Oisterwijk
Netherlands

I received the wrong products

In case your received products you did not order please contact customer service by email (europe@tsklab.com) or by phone (+31 85 760 7630) within 7 days.

Please provide us with your order or invoice number, and with products code (or description) and number of products that are missing. We will replace the wrong products and ship the correct products to you at the earliest possibility, without shipping costs.

Please leave the wrongfully received products packaging unopened if possible and do not use the products. We will have the items picked up, or we will kindly ask you to send the items back and reimburse you.

Return Address:

TSK Laboratory Europe B.V.
Attn. Return of Goods
Gemullehoekenweg 42
5062 CD Oisterwijk
Netherlands

I received damaged products

In case your received products that have been damaged please contact customer service by email (europe@tsklab.com) or by phone (+31 85 760 7630) within 7 days.

Please provide us with your order or invoice number, and with products code (or description) and number of products that are missing or damaged. We will replace the damaged or missing and ship it to you at the earliest possibility, without shipping costs.

Please leave the products packaging unopened if possible and do not use the products. We will have the damaged items picked up, or we will kindly ask you to send the items back and reimburse you.

Return Address:

TSK Laboratory Europe B.V.
Attn. Return of Goods
Gemullehoekenweg 42
5062 CD Oisterwijk
Netherlands

Any Questions?

Do you any questions or inquiries? Feel free to contact our customer service by email or phone.

Email: europe@tsklab.com
Phone: +31 85 760 7630